Terms and Conditions -
Smoking – Smoking is not permitted in any areas of the property.
Children – While we can accommodate children in some of our rooms (N.B. not in addition to the maximum occupancy detailed), regrettably we are unable to accommodate very young children as there are no baby facilities, high chairs etc.
Parking – We have a private carpark on site with one space allocated per room – all vehicles are parked at the owners own risk.
Pets – We are unable to accept any pets at the Albany. Although our dog, Hannah, does not have access to any of the guest areas, we cannot guarantee that those with pet allergies will not be affected during their stay.
Booking and Cancellation – We require a deposit of the first night of a stay to confirm a booking, with the balance being payable on arrival. Confirmation emails will be sent as soon as the deposit is received.
If the booking is cancelled, we will attempt to re-let the room for the duration of the booking and if successful we will refund the deposit. If we cannot re-let the room for the duration of the booking the deposit will be retained.
In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.
We always recommend that our guests take out comprehensive travel insurance to cover the unexpected.
‘Walk-in’ bookings will need to be paid in full by BACS or cash only.
Payment – We accept payments via BACS, cash and cheque. We are unable to accept credit/debit cards.
Accidents and Damages – Guests should let us know immediately of any damage or spillage to allow us to affect a repair or replacement. Any significant breakage or damage may result in a charge for replacement, repair or specialist cleaning. If due to the level of damage the room is left unserviceable you may also be liable for loss of income. Loss of Keys will incur a £25 replacement fee.
Access – The Albany has no wheelchair access as the entrance is up a flight of steps and all rooms are located on the first floor which is also accessed via a staircase.